Privacy Policy

Privacy Policy

Your privacy and the protection of your personal data are important to us. We deal with your data in a lawful, fair, and transparent manner, and that we take steps to ensure that your data are adequately protected.

This Privacy Policy is where we explain to you how we collect, use, and store your personal data. You can request further information at any time about what personal information we are holding and how it is being used; you can ask for electronic copies of your personal information to be sent to you; and you can request that we erase your personal data.

We are limited to using your data under the following conditions: where you have consented to it, where we need to do so in order to fulfil our contract with you, or in certain special circumstances, such as compliance with legal obligations, or for other legitimate purposes.

We have adopted a “Privacy by Design” approach to your personal information, meaning that, to the best of our ability, we will employ state of the art means of collecting, storing, and transmitting your data, with a view to promoting privacy and data protection from the outset.

How we use your data

Depending on how you use our services and our website, we may request data from you for a variety of reasons:

User account

Should you create a user account on our website, we may request information such as your name and email address to identify you to us. This is to allow you to use the services available to you on the website, such as the ability to comment on articles.

Taking expert suggestion

Everything that happens in our therapy session remains confidential between us, with the following exceptions:

  • We will discuss aspects of our work in supervision with another qualified clinical psychologist, but your identity will remain protected;
  • When required by law, which is very rare; We may contact another medical professional and/or your emergency contact if we believe you are likely to cause serious injury to yourself or others. We may do this without consultation with you if you are not in a position to discuss other options with me.
  • When you contact us using email, a contact form on our website, via social media, or by any other method, we will use this information to reply to your message and to respond to your request.

Payment

Our website allows you to pay online for services using Paypal. To allow this, we may securely send details about you and your purchase to Paypal. We do not store any credit card or other sensitive payment information on our website.

Technical Uses of your Information:

Our site collects data about visits to the site in order to optimise our site, as well as to promote security by checking for unusual activity, hacking attempts, and other potential threats. The data that is collected also facilitates internal operations such as troubleshooting, data analytics, and research and testing. Data about visits to the site are generally anonymous or pseudonymous. If you are logged into the website and have provided us with personal information, it may be possible for us to track your activity on the site.

Information collected for technical purposes may include which pages you have visited (including the date and time), which services and pages you viewed or searched for, page response times, download errors, files downloaded, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from a page, and other metrics related to your visit to our site.

We use Google Analytics to track visits to the site. More information about Google Analytics can be found on the Google Analytics website.

Information that may be passed to third parties outside our control:

On many of the pages on our site you will see “social feeds” for services such as Twitter, Pinterest, Facebook, and/or other social media services. These services enable you to share, comment, or bookmark pages on our site.Some pages may also include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor has visited the other website directly.

You should be aware that all of these sites and services are likely to be collecting information about what you are doing all around the Internet, including on our site. We recommend that you check the respective policies of each of these sites to see how exactly they use your personal information and to find out how to opt out, or delete, such personal information if you should wish to do so at any time.

Your Rights

You have the right to determine how your data is collected and used by us. In particular:

  • Your personal information can only be held on valid bases, such as your consent, and our contractual obligation to provide services to you.
  • You have the right to know whether or not we are processing your personal information.
  • You can request that your personal information be sent to you in electronic format.
  • You have the right to request that incorrect information about you be rectified.

you can exercise your rights at any time by contacting us. If you consented to us collecting and/or processing your personal information but change your mind, you can get in touch with us to request that we erase the personal information that we hold about you