24X7 Available flexible support

B-38, Old DLF Colony, Sector 14, Gurugram, Haryana 122001

Frequently Asked Questions

Why choose us

We Are The Best Support for You

With a professionally curated national team of physicians, psychologists, neurologists and psychotherapists, our clinic is our largest private mental health collaboration.

Stress & Depression

Mindfulness Based Therapy



Frequently Asked Questions

What we do?

A 24-7 Mental Health helpline to aid patients, their relatives and others struggling with mental health problems, such as depression, and anxiety.

  • We will help in overcoming difficult emotions, for example- low self-esteem or anger.
  • Help overcome a difficult life event, such as bereavement, a relationship breakdown or work-related stress.
  • We will help you find meaning of your life so that you can lead a fulfilling life.
  • An upsetting physical health condition, such as infertility, cancer, diabetes, etc.
  • Other diverse issues such as, sexuality, gender dysphoria, etc.
  • Why to take a counseling or psychotherapy session?

    Counselling gives you the opportunity to talk about your thoughts and feelings and in doing so find solutions to problems or dilemmas you feel comfortable with. Many people find that just having the chance to speak freely with somebody who is not personally involved and is not going to make judgments or give opinions is very helpful. Working together with a trained counselor allows you to look at your life in ways you may not have considered before and to gain insight and understanding. To some extent the terms 'counseling' and 'psychotherapy' are interchangeable. 'Psychotherapy' sometimes implies that the therapy will be longer term and some practioners also use the term to indicate a higher level of academic therapy training.

    How is counseling done?

    Exploring the assumptions you have about yourself and about life may reveal how they are holding you back and lead you to reassess or challenge those assumptions. Here, you will be encouraged to talk about your feelings and emotions with a trained therapist, who will listen and support you without judging or criticizing. The therapist can help you gain a better understanding of your feelings and through processes, and find unique solutions to your problems.

    What will happen in the session?

    Various kinds of therapies are offered according to client's needs. Some of the therapies that may be offered are: Existential Counselling: If the client reports having lost his/her purpose of life and feel completely hopeless then we help to discover their life purpose and strengthen a sense of purpose, meaning and control in life. Sometimes we tend to avoid responsibilities or even overburden ourselves with responsibilities; here at LyfSmile we help to make a balance in life so that we can enjoy our responsibilities. This can be relevant in sorting out relationship problems as well. Cognitive behavioural therapy: By challenging negative patterns of thought about the self and the world in order to alter your unwanted behavioral responses to situations and showing you how you can modify them if they are causing problems. This will involve cultivating an awareness of your thoughts and emotions and developing an ability to make different choices how you react to those thoughts and feelings. Both the approaches are, at heart, about taking control of the way you react to what life brings you rather than walking through it on automatic pilot. They show us that we can have freedom to choose how we respond to thoughts and feeling that initially might seem overwhelming.

    Can I have multiple sessions at one go?

    A typical therapy session is usually for 40 Mins. to an hour. Although, you can buy as many sessions in a go to avoid interruption.

    What if the call/chat gets disconnected during a session?

    If the call/chat gets disconnected, you can reconnect with us and resume the session from where it had stopped.

    Will my chat or call be recorded?

    The chat and call sessions are recorded to maintain a record of your history so that you need not repeat your concern again. The records are kept safe with your counselor and not shared without your permission.

    What are the qualifications of the LyfSmile Counsellors?

    All of our counselors have a Masters Degree in Psychology, and have undergone an extensive on-the-job training with Senior Psychologists before beginning to provide assistance to one and all

    Can I choose my counselor?

    When you reach out to us we connect you instantly to the available counselor at the moment. Should you wish to speak with a particular counselor you may ask for them and schedule your session as per their availability. You may see their profiles here.

    Will I get to speak to the same counselor the next time I take the session?

    Yes, you can ask for your counselor by their name and avail your sessions with the same counselor.

    What if I want to change my counselor?

    Every therapist has their own approach and counseling session works well with the rapport built. Although each of our counselor are well experienced in various domains, but if you feel the need to speak/continue with a different counselor, you may do so.

    Will my information remain confidential?

    Anything said in the counselling room is completely confidential. The only exception to this is if a client seems to be at immediate risk of harming themselves or others. Any disclosure would be discussed with the client first.

    How long is the session? What is the cost per session?

    Please visit Fee Page for packages Clik Here...


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    We provide private consumers with a wide variety of specialised services and provide experts and organisations with confidential services.

    116 Millhaven Close, Romford, RM6 4PN,United Kingdom

    A-131,preet vihar, Delhi-110092 INDIA

    Call: +91 +91 98047 91047